They are more concerned with placing a bandaid on a problem rather than fixing the actual issue. They receive a complaint, let's "Suck up to the residents to get that good review!!!!!" - instead of renting out houses that are actually rent ready. They would rather the supers and techs cut corners to make it a cheap fix instead of spending some more money to do it right and leave a longterm fix. The leasing agents are a joke who don't care about anything other than renting out crap houses and leaving the problems for the PM's and CSR's to handle. They don't care to hire a more than capable employee internally (in-state or transfer) if that employee is there less than 6 months. It was a total waste of my time there. (I won't even get started on the mistake of renting from these guys too).