Unbearable workload - Portfolio Director Invitation Homes Employee Review

2.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, hybrid schedule, PTO, bonus

Cons

The workload over the years is completely unmanageable and you are not paid competitively to other companies with less workload. High turnover. Upper management hears your concerns and it goes out the window. The houses are not ready when residents move in and they leave it to management to deal with angry residents. Does patchwork repairs and do not do any right unless a resident escalates just to save money. We spend less time on actually managing properties and operate like a call center.

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Invitation Homes Response
3y
Thank you for your open feedback; we truly appreciate the 5 years you spent with Invitation Homes.

Explore other reviews about Invitation Homes

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, good management. Good work-life balance

Cons

None that I can think of

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

Cons

If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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