New leadership is ruining our office. - Anonymous employee Invitation Homes Employee Review

1.0
Oct 23, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule That's it no more pros anymore

Cons

This market no longer feels like it use to with previous leadership.There is new leadership in our market and things are not going good. We are constantly told how well the company is doing and yet how bad we are doing at a local level are micromanaged, like to a whole new level. They have us work like a call center not a property management office. We have lost two tenure employees that have been dedicated to doing good for the company. They left because of all the changes, The micromanaging, Poor management, Poor leadership and broken processes are driving good people away! There are not many tenure people left. We went from a leader that valued our opinions and our growth with the company to a dictator, her way or the highway. I can not imagine this is the message the CEO is wanting to project to his employees, that dedication to this company mean nothing.

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Invitation Homes Response
2y
Thank you for taking the time to review Invitation Homes. We regret that you are experiencing a disappointing experience being part of our IH family. We’ve grown as a company and we understand that this kind of growth and change could result in frustrations and unfortunately some conflicts. We encourage you to reach out to your Human Resources Business Partner to address your concerns and please use the “Our Family. Your Voice.” employee engagement survey.

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5.0
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Pros

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Cons

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3.0
May 27, 2026
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Pros

Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

Cons

If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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