It’s ok - Field Service Representative Invitation Homes Employee Review

3.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid position, company outings, benefits, PTO, most employees do their job.

Cons

Under pays, enforcing policies that are not stated in the lease, resident responsibility which causes friction with residents on chargebacks. Management avoids speaking to residents at all possible costs.

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Invitation Homes Response
2y
Thank you for your honest review. We would llike to truly thank you for all you have done at IH during your time with us. We wish you the best!

Explore other reviews about Invitation Homes

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, good management. Good work-life balance

Cons

None that I can think of

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

Cons

If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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