Not great - Sales Development Representative Invoca Employee Review

2.0
May 1, 2019
Recommend
CEO approval
Business Outlook

Pros

It’s a fun environment for an entry level employee and they do preach collaboration and culture as important aspects of the company.

Cons

Benefits aren’t great, and the pay is far below average for the role and area. They basically try and brainwash you with culture adds and small start up perks that at this point are common at almost every company. Also they act like their technology is saving the world and they are making it a better place. It’s call center analytics. Nothing ground breaking. Also the interview process was pretty rigorous for a job that isn’t that complicated.

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Invoca Response
7y
At Invoca, we believe it’s critical to be a collaborative, respectful workplace where all team members can thrive. We work closely with an industry standard salary benchmarking company to ensure that compensation is competitive for companies of our size, revenue, and geography for each role in the company. We do the same for benefits to ensure that we are doing the right thing. We do feel that our technology is ground breaking and industry experts recognize this. We were awarded a “Hot Vendor in Conversational Analytics for 2019 by Aragon Research, also named the Best Call Analytics Platform in the exclusive Marketing Technology Awards and received 2019 Artificial Intelligence Excellence Award from Business Intelligence Group. Most importantly, we have been recognized by Inc. Magazine as a Best Workplaces two years in a row. We regret that your experience with Invoca was not a good one. We do take all feedback very seriously and use it to help us grow and be a better place.

Explore other reviews about Invoca

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong product market fit that is continuing to evolve - The company culture is collaborative, and there are opportunities to work cross-functionally with Sales, Marketing, Customer Success, and Product teams. - Leadership communicates company strategy well, and employees have visibility into business performance. - The organization values innovation and is willing to invest in new initiatives and technologies. - GTM leadership does a great job of acknowledging the accomplishments and impact to company for both quota baring and non-quota baring employees

Cons

- Processes and systems have improved over time but still require greater standardization to support efficient growth - Work-life balance is generally good, especially compared to many fast-growing technology companies.

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

’ve been fortunate to work at several great companies throughout my career, but Invoca has the strongest culture I’ve experienced. The people genuinely care about one another’s success, and there is a level of collaboration and partnership across teams that is rare to find. What stands out most is the leadership team. They don’t just talk about supporting employees—they actively invest time, energy, and resources into helping individuals and teams grow. Whether it’s removing obstacles, providing coaching, encouraging innovation, or creating opportunities for development, leadership consistently shows up as true partners. From a business perspective, it’s an incredibly exciting time to be here. Invoca has continued to expand its AI-powered product portfolio in meaningful ways that solve real customer challenges. The pace of innovation is impressive, and it’s energizing to work for a company that is embracing AI not as a buzzword, but as a core part of its strategy and customer value. The company also does an excellent job of aligning teams around common goals while still empowering people to take ownership and make an impact. There is a strong sense that everyone is rowing in the same direction and helping one another succeed.

Cons

Like any fast-growing company, priorities can evolve quickly as we continue to innovate and respond to market opportunities. That can create occasional change and ambiguity and to some that can be overwhelming, but leadership is generally transparent about the reasons behind decisions and works hard to keep teams aligned.

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