Manager was micro-managing control freak-good discounts though - Sales Associate J. Crew Employee Review

2.0
Sep 12, 2011
Recommend
CEO approval
Business Outlook

Pros

discounts discounts discounts merchandise is good quality

Cons

It's hard to deal with micro-managing individuals who make it miserable to be at work. I'm working on commission-obviously I want to have good sales. The woman really was horrible to employees and had no life outside that store. She created a stressful environment for customers to the point where people felt hounded and not relaxed when they were shopping. She had us pouncing on people right and left. Very uncomfortable for us and customers. Our sales weren't good overall for the region either--shocker.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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