Pros
J.Crew offers so many benefits and awards emplyees in more ways that I can count. - paid time off, incentives for working extra hours, incentives for receiving 100% on audits, etc. Most managment takes time to sit and go over job performance and audits to offere ways to improve. There are always job postings for opportunities to be promoted.
Cons
To be employed at the call center - you must work at least one weedend day (ie saturday or sunday) this takes a lot of time away from family. Also, the only day J.Crew call center is closed is on Christmas Day - if you don't get approved time off for Thanksgiving Day, Christmas Eve or another religious holiday you have to work or take a write up. J.Crew just assumes people don't travel during the holiday and certainly are not understanding during the season. JCrew is not lenient for extended sick days- i was close to being fired because I was very sick. I brought in12 doctors notes ranging from my dr to gastroenterologists about having tests & needing time off for being sick and I was still written up - HR and management wouldn't budge.