My experience has felt inviting, understanding, paced, and educational. - Sales Support J. Crew Employee Review

5.0
Oct 11, 2011
Recommend
CEO approval
Business Outlook

Pros

In my opinion, J.Crew is a great place to work at because it's the right balance of business. So many retail stores are either completely mobbed all the time or dead to the world and J.Crew is the mediation of the two. The managers work with you and help support you in doing what you feel most comfortable doing.

Cons

The starting hours are very low but it just depends on what season you start in. Business picks up more during certain parts of the year.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
See reviews by: Helpful|Rating|Date|All