I love it - Anonymous employee J. Crew Employee Review

4.0
Oct 23, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discounts, laid back workplace and colleagues who are passionate and fun to work with at the same time. The shifts are not also very long.

Cons

The customers can be very annoying. They try and tell you something is wrong when absolutely nothing is wrong especially when they cannot return certain items.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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