I boost for my self esteem I learned that I'm a very capable person - Key Holder J. Crew Employee Review

3.0
Oct 31, 2011
Recommend
CEO approval
Business Outlook

Pros

The clothes are great and I love working with people. selling is by far my favorite part and clearly were I excel.Its a great feeling to know I've put a little sparkle into a customers day

Cons

there is a lot of wasted time moving product very frustrating when hours are cut but we are spending so much time moving. Hours are ruff on family life.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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