This was a good retail experience, I learned a lot, and took full advantage of the sizable discount offered. - Sales Associate, Assistant to Visual Manager J. Crew Employee Review

4.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

The people that I worked with were professional but also fun and easy going. I got the opportunity to work overnights to make window displays. Management consistently arranged sales contests for us so that things would stay interesting.

Cons

I was disappointed in how much emphasis was put on selling the jcrew credit card. Employees are not allowed to have one, it is not a particularly good deal in my opinion for customers, and management expects you to "overcome objections" when people don't want to open one.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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