Just restructured and cut their most loyal employees - Associate Store Manager J. Crew Employee Review

2.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Employee discount, great PTO, decent pay for a retail job. Flexible scheduling for part time employees as well. No more on call shifts which is great.

Cons

There is no job security here and the company is eventually going to move to online only. They are just delaying the inevitable. Once their debt is due, they won’t be around. In the latest restructuring they just laid off their most retail employees, many people who have been around over 5 years to replace with cheaper labor and gave the employee no notice.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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