Meh - Sales Associate - Stylist J. Crew Employee Review

2.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

- really good discount (50% off 6 wear-to-work items, 50% off sale) - higher pay than minimum (before wage increased) - some really awesome coworkers - some good quality clothes - good break schedules (when they are provided) - employee contests - themed outfit days were fun

Cons

- sales goals were often unrealistic and the pressure that came along with it was too much, especially since there is no commission associated with it - most customers do not want to be spoken to, but management will get angry if you do not bombard customers (sometimes while they have headphones in!!) with info on promotions/etc. - unfair hour distribution, sometimes only getting one 4hr shift per week - during those 4hr shifts sometimes not receiving your 15min break - I understand the loss prevention aspect of it but signing in/our all the Jcrew items you’re wearing + doing bag checks can be annoying - some coworkers were some sharks and would unapologetically poach sales right after they see you helping a customer - sales goals made it difficult to feel comfortable with all coworkers because some were far too competitive - some of the clothing was difficult to sell because you could find identical shirts at H&M or other retailers for signicantly cheaper, and also sometimes the quality was not worth the price - the demographic is one of Jcrew’s biggest failings. The days of preppy, young professional Jcrew are on their way out. Many women come in looking for business clothes and are very disappointed by the lack of options (though the items we do carry are great quality); instead, Jcrew has been focusing a lot on fast fashion/trends but the style is not catering to young people nor older ones and instead it’s a confusing mixture of the two

Explore other reviews about J. Crew

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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