Tough times - Anonymous employee J. Crew Employee Review

1.0
Jun 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At the store level, a great team means a really positive work environment! Excellent discount.

Cons

Recently, there was an extremely abrupt management restructuring that left many full time employees either without jobs or greatly reduced hours as well as pay. Upper management made it VERY clear to those of us on the store level that they did not care about their employees at all. All they care about is the bottom line. To add insult to injury, right after this happened, corporate management released a bunch of jargon about how important the employees were to the company- YEAH RIGHT. It's incredibly sad because this is a company that has people who are extremely passionate about the brand and have the potential to act as amazing ambassador but upper management does not care.

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5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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