Great Company, Awful HR Department - Anonymous employee J. Crew Employee Review

1.0
Nov 13, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

J.Crew is a great company to work for but their human resources department is completely incompetent. They are slow, rude and often confused. It seems as if they do not want to be working in HR and would rather be working in another department within the company which as you can imagine means they don't do their job very well. I received an offer but was more than disappointed in the way they handled things over a 4 week interview process.

Cons

Incompetent human resources department. An awful first glance into the company.

Explore other reviews about J. Crew

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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