not organized, inefficient, but some good coworkers (Canada) - Anonymous employee J. Crew Employee Review

3.0
Dec 31, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive salary for retail, good discounts & free outfit upon hire - Some good coworkers - Sometimes flexible scheduling, depending on which manager you speak to

Cons

- Upper management - Management treats employee team unfairly - Management didn't have effective leadership training - Didn't feel like a team environment, everyone constantly trying to meet SPH goal - Disconnect between corporate level and store level - Managers show favoritism

Explore other reviews about J. Crew

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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