My experience was generally good, though I will not return again. - Sales Support J. Crew Employee Review

3.0
Mar 6, 2013
Recommend
CEO approval
Business Outlook

Pros

The discounts are amazing and the people are generally very friendly and helpful. Training was efficient and I felt very comfortable being on the floor.

Cons

They have what is called "on call" days, in which you cannot plan anything in case they call. This was particularly annoying because I was trying to work two jobs and could not work on my "on call" days- even though I was never asked to work any of those days.

Explore other reviews about J. Crew

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

good job, typical retail setting

Cons

typical cons of any retail job

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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