It's meh - ECommerce Specialist J. Crew Employee Review

2.0
Jan 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits and the time off are the only thing that are "okay".

Cons

No leadership presence ever. No motivation from leadership and no moral boosting. Not a chance to move positions unless you want to be on the phones. Even the people who became at home leads have no guidance from leadership. No coaching. Nobody tells you if you're doing good or bad and you're always in the dark. No touch bases. You pretty much have to request one, but leadership wont;

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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