Beware of making too much $ - J Crew Personal Shopper J. Crew Employee Review

2.0
Mar 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Great pay, great perks in terms of free clothes(you are taxed on them however), and good benefits, and good hours.

Cons

Retail can be a very catty industry, and in a very corporate environment people can really be out for themselves. Not very high moral within the store, and a lot of jealousy.

Explore other reviews about J. Crew

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

good job, typical retail setting

Cons

typical cons of any retail job

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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