Great opportunity for growth if you are a high performer. - Anonymous employee J. Crew Employee Review

4.0
Jul 7, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management really wants associates to become acclimated with the specific location, and climate of the company. Associates are given a level of training and autonomy rarely seen in retail. Great opportunity to create a client list and/or experience if one plans on parlaying J.Crew position into a career as a personal shopper at upscale retail establishments.

Cons

Commission-based sales can create a highly competitive and at times tense work environment. The clientele is accustomed to a very hands-on, customer-centric shopping experience, and can be quite demanding and rude.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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