A Good Place to Grow - Sales Associate J. Crew Employee Review

5.0
Apr 9, 2013
Recommend
CEO approval
Business Outlook

Pros

J. Crew is a culture and the goal is to make shopping an experience. you learn how to deal with a breadth of customers, managers and co-workers and leave with a greater respect for jobs in the service industry. Customer service is paramount!

Cons

I wanted the opportunity to climb the ladder a little faster. Be patient, if you really want it, it will come. Put in some months as an associate, wow them with your sales and hopefully move to a personal shopper or mid-level manager.

Explore other reviews about J. Crew

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

good job, typical retail setting

Cons

typical cons of any retail job

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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