Immature and misguided management - Anonymous employee J. Crew Employee Review

1.0
Jun 21, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part of working here is the discount. Though you can't make enough money to use it often

Cons

The hours are completely ridiculous. On-Call shifts are never used. Management talk about associates on the sales floor. Management treats associates with no respect. The sales techniques used by management are too aggressive and often scare customers away. The store is always a mess due to understaffing. Management often disregard or talk badly about upper management. e.g. Merchandising manager talking badly about design concepts, telling associates how ugly some of the clothes are, trying to cut corners.

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CEO approval
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Pros

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Cons

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2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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