Higher end retail will bring a different demographic of customers so be ready for them.. - Sales Associate J. Crew Employee Review

4.0
Sep 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Clean, good environment, fair treatment between girls and guys working there, friendly managers, great location. You deal mostly with people who are well off financially, or their children. Keep in mind the types of customers that shop here compared to other retail stores of different styles or lower prices think they are special or expect top customer service because they are higher end shoppers.

Cons

If you're a guy, get ready to try to sell in the womens department, knowing whether something shrinks or folding ladies jeans might make your voice tone raise a little higher and feel like you need a beer asap to go back to being a man. If you like to hear about what girls/some metro guys favorite colors are or omg something is just so so cute, this is the place for you.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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