sales associate - Sales Associate J. Crew Employee Review

2.0
Aug 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Discounts, especially on top of sales.

Cons

There was never enough people working. Almost no training at all. We frequently had to run back into the store into inventory to help customers find additional sizes-- which is what we're supposed to do-- but they we'd get yelled at for not being on the floor. Managers expected us to do a million things at once and ask each customer at least a million times if they needed help.

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

2
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