Sometimes good, many times awful. - Store Director J. Crew Employee Review

2.0
Aug 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Products could sporadically be of good quality, the discount wasn't bad. Some "clients" could be really pleasant to work with but you're mostly selling crap to middle-aged women with a ton of disposable income. Pre-restructuring, the company did take care of their employees.

Cons

Company structure is awful, restructured to cut all assistant managers hours, upward mobility is entirely based on whether your District Manager takes you out for drinks or not, sales associates are unmotivated due to constant pressure on cards, cards, and cards. Company has deteriorated after the recent departures in head designers and long standing members that held the company's design integrity alive.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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