A decent part time job while you look for other things - Sales Associate J. Crew Employee Review

3.0
Aug 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Extensive discount makes for an inexpensive, high quality wardrobe, and gifts for each occasion that arrives. Relatively easy work, outside of a few divas the customers are kind and fun to work with. Satisfying to see someone come in desperate for a wardrobe and help them leave feeling confident.

Cons

It can be nearly impossible to secure enough hours to work here alone, and towards the end of the month the cuts can be deep.

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

2
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