Great company, great people! - Associate Store Manager ASM J. Crew Employee Review

4.0
Oct 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Open talk policy- simple to get in touch with upper management and they always respond. In fact, they're always personable. Over time, I built many professional relationships with my regionals, vice president, district manager and co-managers within my district. I loved my district manager and regional as well as my merchant manager. Great pay and PTO- (Paid Time Off) Full time exempt employees start with 20 days and with seniority bumps up to 25. Great benefits and discounts on awesome clothing. This is definitely a career oriented company (for most people). Flexible schedule most of the time, each store has sufficient managers so you can easily take time off, change your work schedule. You are mandated to work only 40/hours a week. Simple policies/procedures and good corporate structure- Simple yet challenging work environment- perfect for people and self development. Anything you do know or need to know, they give you all resources to find it out. This is a strong company and many opportunities are available. I love this company! It isn't for everyone but if you can find your place, it's a mutual love!

Cons

The company is growing and expanding so things are a little chaotic at times and the workload can be a little overwhelming. You just have to take some weeks day by day (sometimes hour by hour) and prioritize!

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

2
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