Lowest paid for High End Brand - Sales Support Associate J. Crew Employee Review

2.0
Nov 5, 2013
Recommend
CEO approval
Business Outlook

Pros

J. Crew Management obviously knows how to pick the right people to work for them. The employees are exceptionally wonderful to work with. Everyone is friendly, helpful and there is a great sense of team work. Employees are cross trained in everything, stock, cashier, sales and cleaning the store.

Cons

Way underpaid. This is the first high end brand I've worked for that paid $8.50 an hour. Discounts are ok, but if you are only scheduled less than twenty hours a week, it doesn't help to buy anything because you're not getting nearly enough.

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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