Satisfactory - Seasonal Sales Associate J. Crew Employee Review

4.0
Nov 9, 2013
Recommend
CEO approval
Business Outlook

Pros

The managers teach you excellent customer service. The orientation is very thorough and detail oriented. For the most part, everyone is friendly.

Cons

If you don't dress the part down to a T, then you probably won't last long, even if you are a hard worker. I couldn't afford to buy anything from the store, even with my employee discount. I worked there for 2 months, but they didn't keep me on. There was an employee who had only been there for a week and they chose her over me. If you want to stay on, make sure you can afford to dress the part and take the initiative to learn how to operate the cash register.

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

2
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