Great company but slow growth - Merchandising Manager J. Crew Employee Review

4.0
Nov 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Great company to work for if you like to be on your feet and meeting new people. Discount and other perks are great.

Cons

Working holidays and retail hours can be tiring at times. It's hard to move up the ranks fast. Have to be well liked to even be considered. Not about just getting the job done but looking good doing it and being popular amongst the staff.

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

2
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