Busy. - Anonymous employee J. Crew Employee Review

3.0
Nov 12, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discount on on clothes, good support for for new employees, fun and and energetic coworkers

Cons

Emphasis on sales, not customers; hired so many people that everyone had about 5 hours a week max, when we all really need 20-30

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

2
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