My experience with J. Crew was very positive. - Sales Associate J. Crew Employee Review

4.0
Nov 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts were definitely the best thing about the job. 30% off of everything and 60% off on select items. Also all sale items are 50% off of sale price for employees.

Cons

The normal cons of working in retail. Sometimes the hours are very long and the holiday season can be a nightmare but management does their best to make it as easy as possible.

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

2
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