If you have a tough skin - Anonymous employee J. Crew Employee Review

2.0
Jan 13, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have outstanding benefits. 5 weeks vacation to start and the CEO gives out 3 or 4 days off at random. They have Summer Fridays too. The staff is very talented and most of them agreeable to work with.

Cons

The organization is non-existent. There is no clear chain of command and so much overlap between groups that most people aren't 100% sure who manages what group. The org chart looks like a connect the dots gone horribly wrong. There are a lot of strong personalities there and it's difficult to navigate the political waters. The informational material given during orientation presents J Crew as a big happy family where everyone is treated fairly and that is a complete lie. There are a huge group of people who are treated far better than the average employee.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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