Overall good - Sales/Service J. Crew Employee Review

4.0
Feb 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The people were nice and included new associates, Top notch in quality merchandise and front runner in design, Ws able to be myself and use my skills within my job, Was able to get time off when needed, Worked as a team and still had individual goals, Flexibility with school and job

Cons

There were no ways to advance in the company. I was looking to make my way into management and I never felt challenged or encouraged to reach those goals. Many of the new hires were seasonal so people did not stay long. Also, associates were not required to have a passion for the company so many people were apathetic towards the job. It is disappointing to work next to someone who wastes company time and money when you love the company you work for.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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