good place to work - Keyholder J. Crew Employee Review

4.0
May 15, 2010
Recommend
CEO approval
Business Outlook

Pros

suggestions are not taken lightly room for growth company is doing phenomenally for the economic climate right now Product is very well-designed

Cons

not enough hours are given to middle volume stores rollout constantly changes LP needs to begin in a "no return without receipt" policy Some older stores need major renovations, cash register upgrades...

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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