No guaranteed hours, Great discounts, Good people to work with - Retail Sales Associate J. Crew Employee Review

3.0
Jan 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Great discounts on clothes. Lots of company contests and giveaways where you can win free pieces. Great coworkers. Company also pays for food during busy holiday seasons.

Cons

No guaranteed hours. People would get sent home in the middle of their shift if the store was slow. Shifts would be cancelled last minute. Managers all have their own way of doing things, and will tell you how to do tasks differently. Have to meet sale targets every hour but no commission. If you do not hit the target goal, they will stop giving you shifts.

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

2
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