Wow. It's Bad Here. - Sales Support J. Crew Employee Review

1.0
Aug 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent Discount Don't like working at all? Work here, they can guarantee zero hours.

Cons

Expect on call shifts everyday, everyweek you request to work. Tremendously high turnover rate for sales associate. No training for personal shoppers. Strange managers. Very strange managers and extremely unprofessional. Managers would ignore their employees 100% if they had a chance. And they do try hard too.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
See reviews by: Helpful|Rating|Date|All