This is honestly the worst job I've ever had, and I've had some bad jobs... - Sales Associate J. Crew Employee Review

1.0
Mar 14, 2015
Recommend
CEO approval
Business Outlook

Pros

free outfit when you start great discount (1/2 off of sale especially) ok coworkers customers are great 9 times out of 10

Cons

-you'll be given almost no hours a week most of the year and many shifts will be on call (which means you have to be available at that time...but you won't be working) -in many situations you'll be set up for failure -I'm leaving because I can't deal with the straight up bullying from management at the store I work with anymore. They trash talk employees (I know they trash talk and start fights and gossip about me behind my back because they do this to literally every other employee), gossip, and try to start stuff with other employees. They do this to everyone and aren't to be trusted, and it sucks working for someone like that it makes going to work a drag. I can deal with bad customers, I'm a salesperson and love my job, but I draw the line at bad management and this job depends 100% on who your managers are. - management at all stores doesn't seem to know how to schedule people. Just because someone is a great salesperson doesn't mean they're a good leader or manager. - you'll get the occasional horrible customer, which isn't so bad, but management will always take their side and won't help you if you're new and start to struggle. short summary: this is an ok job if you have good management that you get along with, but the work atmosphere is so horrible and based on manipulation and bullying via the management that it's not worth working here for low pay. If you're like me and want to just do your job, you can find better places to work at.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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