Good part-time job if you don't need a consistent income but love clothes - Sales Support J. Crew Employee Review

5.0
Sep 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Great discount on clothing, customers are generally really nice. The customer service training is excellent, and the company does a great job of communicating exactly what it wants from its employees. The product is of good quality, which makes it easy to sell.

Cons

Hours are really inconsistent both in terms of schedule and in the amount you get per week. Rather than distribute by seniority or performance, they are sort of given at random. There is little communication from management in terms of when hours should increase, or how long slow periods will last.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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