Clearly a brand looking for answers in middle management - Assistant Manager J. Crew Employee Review

2.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Quality, iconic brand. Long time loyal client base.

Cons

Overworked, under paid. Under appreciated. This company has too many overpaid, greedy middle managers who kept trickle down of resources from the store levels which led to loss of quality associate hires and thereby efficiency, customer service, and moral were lost.

Explore other reviews about J. Crew

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

good job, typical retail setting

Cons

typical cons of any retail job

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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