Simply stood behind a register for the entire day. Occasionally helped out on the floor. - Cashier J. Crew Employee Review

3.0
Oct 1, 2010
Recommend
CEO approval
Business Outlook

Pros

The discounts were amazing, clientele is friendly, clothes are classy and fun so it is definitely a clean and sophisticated environment.

Cons

The employees were very competitive with each other. Sales associates always tried to steal other people's customers. Everyone had to stay at least one of their shifts for closing time which meant cleaning up the store after an entire's day work and refolding/reorganizing everything.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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