Looks are deceiving J.Crew is NOT a great company!!! - Associate Store Manger J. Crew Employee Review

2.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

You work side by side with great people (in stores). Pretty decent benefits (Fidelity, Aetna, Wage Works and etc). Great Discounts (40% off sale) Looks great on resume.

Cons

Lack of Diversity Lack of promoting from field to corporate office. Racist/ Prejudice biases. Lack of Transparency when it comes to wages. Extreme disconnect between corporate office and retail field. It's not what you know but who you know when it comes to getting promoted. Not enough BLACK or BROWN faces (However, their images are plastered in all of the editorials, MARKETING!) Turnover Rate Extremely High!!! Lack of Black and Brown Store Director(s) / Markerting director(s) and influential presence(s) in key decision making. Not Inovative!!!

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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