Great Retail Job - Sales Associate J. Crew Employee Review

4.0
Feb 2, 2011
Recommend
CEO approval
Business Outlook

Pros

I've worked at two different locations, and both have been great. As far as working retail goes, you couldn't choose a better place. They take themselves seriously and have a huge value for their customers.

Cons

It's retail. You have to deal with some obnoxious customers and oftentimes other associates who don't take their jobs very seriously.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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