Great Job if you don’t need money - Store Manager Journeys Employee Review

2.0
Oct 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice work culture, learned a lot when it came to building sales/ relationships with customers. Discount was nice. Fairly easy. Coworkers were super nice. Great merchandise. Moving up the leadership ladder is fairly easy.

Cons

Managers were required to work 45 hour workweeks. Because we work on commission, we were required to work 40 “selling hours” so pre opening and post closing hours in their eyes weren’t work. If your store has a bad audit, the entire team gets fired, as in.. let’s say you have a team member that’s stealing and no one else is aware until after the audit… the company doesn’t care because apparently we should have all known that person was stealing so we are now fired. Even the new kid that has been here for two days is now fired and non rehireable. For some reason they find this method reasonable instead of just getting cameras for their stores and be fair to their employees. The commission. Is. Awful. Unless you work at a high volume store, you are barely getting by for a little over half of the year. I was personally getting 4% commission with a 2% store override and a base pay of $385. Given that can vary from store manager to store manager but at least in my district, it was pretty standard. They could care less about work life balance. They expect you to work every single weekend. If you ask for even just one weekend off you get push back. Holiday season is actually a nightmare. You get two lovely 6 day workweeks during thanksgiving and Christmas that are mandatory for all managers. Oh and this isn’t the only time of the year with 6 day workweeks, whenever there’s like a random holiday that falls on a Monday, management will be forced to work for 6 days straight. They don’t care about their employees. Point blank. You can be over performing and killing it in every aspect of your job but the second you stand up for yourself or ask to be compensated fairly, they will let you go without a second thought. I had my district manager look at me and say “you know journeys isn’t the place to go for pay”. Just keep that in mind.

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Journeys Response
9mo
Thank you for sharing your feedback. If there’s anything you’d like to share or discuss further, please feel free to email journeyssocial@journeys.com.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
6d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
2w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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