Good pay, But you'll never see home again. - Assistant Manager Journeys Employee Review

2.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty good! You get to connect with other folk that have the same vibe and goals, community is the shining star of this job.

Cons

If you're looking for the work/life balance, you won't find it here, if you're good at your job, they will use you and use you until you're too exhausted to continue, higher ups will remind you that you're replaceable, that you're just a number among many, they treat younger associates like they're nuisances even though they are the reason ANY journeys is making money nowadays. I've gone through several waves of full staff because store managers can't stop berating associates to tears and treating them like nothing, the absolute lack of humanity across management is DISGUSTING, I've had to console associates, have then sobbing in stock rooms because of how they're being spoken to, no job should make anyone feel like nothing, and journeys does. I mean this with my full chest, journeys is one step away from being a cult, you are yelled at to make the "perfect sale" every single time, even when it's nearing Christmas and all customers need something from you. Customers are creeped out when every salesperson is coming up to them, getting in their bubble while trying to make some fake conversation to make a sale. You are required to deny your humanity and personality to work here, and it's not worth it, I've been told I have to "drink the kool-aid" in order to truly enjoy this job, and I simply refuse to.

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Journeys Response
7mo
Thank you for taking the time to share your review. We're sorry to hear about your experience and appreciate your feedback. If you would like to provide more details, please feel free to email us at journeyssocial@journeys.com.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
2d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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