Just Don't. - Assistant Manager Journeys Employee Review

1.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

*Everyone can dress how they want. *Chill atmosphere. *Cool,... if you're like 16.

Cons

*Too much for little pay. They hold that 1 percent commission like it's a carrot. You sell 100 dollar shoes? You get a dollar for it. *SOPS. Oh my god, the obsession with them. Socks, shoe cleaners, and multiple shoes with one transaction. Meanwhile, you're lucky to get any customers, because their competitors (Ross, T.J Maxx, etc) sell these things for much cheaper. Majority of customers take a glance at a shoe, make a face, leave. I'm sureee it's because you didn't compliment them and ask them two unique questions. Oh, and the ridiculous way they want you to be on everyone's tail while they shop. And the competitive nature creates drama. You will literally argue with coworkers about them stealing your sale or vice versa. It literally creates a divide in the store. I've never seen so much drama, at a SHOE STORE.

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Journeys Response
7mo
Thank you for taking the time to share your review. We're sorry to hear about your experience and appreciate your feedback. If you would like to provide more details, please feel free to email us at journeyssocial@journeys.com.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
1d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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