Management keeps bailing ship. I wonder why? - Store Manager Journeys Employee Review

1.0
May 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Discount, co-workers, ability to be promoted based on merit.

Cons

Store managers are offered anywhere from $150- $300 as there weekly base pay, plus commission, and a percentage of the stores sales. Which means if you sell nothing for a week to only made your base pay ex. $200. You are also required to work 45 hours a week but in all actuality it's closer to 60 if you have other managers in your store but if it's just you then you are working 80 hours a week. They work you to the bone. There is no life outside of Journeys. No time for friends and no time for family. I see all of the reviews on here about how it's fun and if you don't think so then it's not for you. That right there is current DM'so and people that want to get promoted trying to save face. This company will suck you dry. I have seen it happen to a ton of employees. Some it just takes longer for it to hit them. The turn over rate for managers is rediculous. The district I was in saw 21 managers leave (that i know of) in the year and a half that I was there...21!

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
2d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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