Sometimes fun, but ultimately frustrating place to work. - Co Manager Journeys Employee Review

2.0
Aug 11, 2011
Recommend
CEO approval
Business Outlook

Pros

The environment is mostly relaxed, and there are many days where the workload is fairly small. Most of the people I worked with were pleasant and interesting, and my store managers usually treated me fairly. Commissions added to base pay is a very good business model for a company like this. The 40% employee discount was nice, too.

Cons

I can only recall two or three weeks in the 13 months I've worked for Journeys that I worked less than 45. Usually it's between 45 and 60. This wouldn't necessarily be a problem if Co-Managers had decent base pay. During slow months, it was absurd how much I worked for almost the equivalent of minimum wage. Senior management recognized my accomplishments on occasion, but rarely followed through on rewards and promises.

Explore other reviews about Journeys

5.0
Mar 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Discount was very good

Cons

Pay was not very good

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Journeys Response
3mo
Thank you for sharing your review! We truly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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