The Truth about Journeys from a 10 year vet! - Store Manager Journeys Employee Review

2.0
Dec 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Discount is great and Dress code is laid back. You can advance within the company as they do most of their hiring from within. They have a lot of good people working for them my District manager Mike Brooks was one of the best in the company and really cares about his people.

Cons

Although this is a Billion dollar company they do not pay overtime so your 60+ hour work weeks are only compensated with the little extra you make in commission... "If you are a employee and reading this if you make overtime you are not being paid enough wait until you're in a higher volume store". With all the hours you will be working you will lose time with your family and friends which is something you will never get back. No matter how much you do for this company or how hard you work at the end of the day you are still just a number to them and they will not back you if it comes down to it. I gave this company almost 10 years of my life, made them millions of dollars and increased sales in every store I stepped foot in all while being the only manager in either of my districts to promote out any store managers. Do not make the same mistake I made and give your life to this company they will use you up and spit you out.

Explore other reviews about Journeys

5.0
Mar 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Discount was very good

Cons

Pay was not very good

avatar
Journeys Response
3mo
Thank you for sharing your review! We truly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

avatar
Journeys Response
6d
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
See reviews by: Helpful|Rating|Date|All