Journeys is NOT a family With an attitude that cares - Store Manager Journeys Employee Review

2.0
Mar 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Discount Live long friends with the people you work with Different experiences Having no set uniform other than wearing shoes journey sells.

Cons

Lots of favoritism in journeys. Very high expectations that are unrealistic. Very low pay, most managers get paid " make up to minimum wage ". Other managers wishing there colleagues to fail. Upper management talking behind other managers backs. When asked for help, you usually just get told you would have a visit soon, but when the visit rolls around, all you do is eat and watch you DM make schedule corrections. All part time associates make minimum wage and get 2 shifts tops a week and are still held to perform almost as good as management. You tend to work 45+ hours a week, maybe getting two days off. Not like other retail were they work about 40 and get 2 days off every week. Overall would not recommend it be a long term job, only as short as possible.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
1d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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